Renault Quality
Position the New Laguna which have been launched this 2007 among the top three models in its segment and distribution country in terms of product and service quality
This commitment is essential to putting everywhere the customer at the centre of the company. It will be independently audited and will include the car attractiveness, reliability, durability and customer satisfaction in sales and service. Laguna will be the emblem of Renault’s commitment to quality. The progress made will be applied with the same diligence to the rest of the lineup everywhere in the world.
Our assets: Renault Excellency Plan
Renault’s quality policy is based on the Renault Excellence plan (PER), which aims to anchor quality in the corporate culture, from the earliest upstream phases to those far downstream, in both operational and support functions. This means establishing systematic methods for generating quality, incorporating them lastingly into processes and creating an approach which encourages changes in mindset s and behavior. Three basic principles must be applied by every one, every where:
1 - Put the customer first
2 - Apply standards
3 - Strive to improve performance on a daily basis
Renault Pars has been created in Iran for the long term in order to bring added value and highest level of efficiency in terms of quality and profitability to the Iranian car industry with the help of our Iranian partners.
“Product quality is a major objective of the “Renault Commitment 2009” plan announced by Carlos Ghosn, CEO of Renault, in February 2006. In order to ensure that all Renault vehicles meet the highest standards in product quality and safety, Renault are constantly monitoring their quality processes to identify and implement improvements not only to future vehicles but also to vehicles already delivered to our customers “
